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Homeowners Association Management Philosophy

Our primary responsibility is to protect the quality of life and the property values of the homes in the community. There are many tasks related to this goal including collection of assessments, enforcement of covenants, rules, and restrictions, maintenance of common areas & facilities, and maintenance of architectural standards.

Collections

It all starts with collections! We believe quick action increases the odds of successful collection. The delinquent owners are made aware of the seriousness of the obligations and made aware of the consequences and additional costs that they will incur without timely remittance. Because the likelihood of success is greater if the debt is addressed before it grows to a devastating amount, we stress communication promptly and repetitively. We involve our attorneys when necessary, but we make exhaustive efforts in house before placing the debts with the legal firm. To insure uniform enforcement, we follow the collection plan developed in accordance with the Covenants of the Association.

Past due accounts receive a 30 day courtesy letter with statement, copy of collection policy and friendly request to bring account current. If no payments are received within 30 days, we follow up with a “15 day final warning letter.”  After 15 days, the account is forwarded to our attorney to file a lien. They notify the owner of action taken and warn of intention to file a lien against the property and to seek a judgment for the amount owed and collection/legal expenses. We must be willing to file lawsuits for unpaid accounts in order to set a precedent for active collections.

Enforcement of Covenants, Restrictions, Rules & Policies of the Association

Our efforts are conducted promptly, but with respect towards all homeowners. We notify owners with a letter informing them of violation and requesting compliance. When possible, we would also try to reach out via telephone. A follow up request, if necessary, contains a stern final request and informs of our intention to levy fines, initiate abatement procedures or file a lawsuit as permitted under the Documents (Covenants).