Tenants

3 Keys to Tenant Retention

3 Keys to Tenant Retention

As real estate investors we are constantly looking for how we may better maximize the return on our investment.  At Frank Moore & Company, LLC we examined the various aspects involved managing rental property and have identified the vacancy rate as a leading indicator of an investment's performance. Vacancy, with its accompanying expenses, may be the single most critical event that compromises the annual return on a rental property. Keeping good tenants in place for longer periods of time will undoubtedly increase the performance of that investment! To serve our investment community we would like to share three key areas that affect your tenant retention.

Tenant Online Portal Overview

Tenant Online Portal Overview

The Online Portal experience with Frank Moore & Company gives our tenants unique access to their account. They can pay their rent online (free of charge), submit maintenance requests, and access key documents such as leases. Below you will find a helpful video that highlights all of the features offered by the Online Portal.

Tenant Application Criteria

Tenant Application Criteria

There are several items that are considered when evaluating potential renters. We try our best to gather as much information as possible so that we may make the most accurate and fair evaluation of an applying tenant. Upon submitting an application, the following are examined to determine whether or not a person is qualified to rent one of our properties: